Negotiation skills, an essential life skill

Another essential life skill.  We are constantly negotiating in our personal and business life - in business negotiation can make all the difference from profit and loss.

1. Negotiation objectives - lets be clear on what we are trying to achieve
2. Preparing for our negotiations - steps we must take to succeed
3. Handling different types of negotiator
4. The negotiation ritual step-by-step and how to control each phase
5. Buyers' tricks to watch out for and counter
6. Sellers' tricks - how to spot and manage them
7. Dirty tricks - unacceptable negotiation techniques to be avoided
8. Our behavior in the negotiation and how to interpret the other side's signals
9. Co-operative negotiation techniques or 'interest based negotiations'
10. Team negotiation techniques